Shipping and Delivery
Shipping Policy
All orders are processed within 3-5 business days for Metro Manila, and 5-10 business days for provincial orders (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Charges
Destination | Shipping Fee |
Metro Manila | P125 |
Other non-Metro Manila Locations | P199 |
Delivery Lead Times
Rates are based on location and volumetric weight. Shipping charges for your order will be calculated and displayed at checkout. Delivery lead times are dependent on your area.
Destination
|
Lead Time | Outskirts |
NCR | 3 days | |
Cavite, Laguna, Rizal, Pampanga, Bulacan | 4 days | 8 days |
Luzon - all other provinces | 4 days | 8 days |
Visayas | 7 days | 10 days |
Mindanao | 7 days | 10 days |
We ship all orders through different logistics partners. They are all reliable carriers specializing in online shopping delivery.
Shipping and Delivery
Frequently Asked Questions
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours (excluding weekends and holidays) for the tracking information to become available.
How can I reschedule if I am not available at the time of delivery?
Our driver will call you to check if you would like your parcel to be left at a secure location of your choice, or you will receive an email/SMS to reschedule the delivery.
How can I track my delivery status?
Enter your tracking number to start tracking your order. (3PLs Tracking Link)